Access Control & Digital Security
- Change smart-lock PINs after each guest
- Verify guest ID before sending access codes (use Airbnb's ID tools and selfie match)
- Lock unused rooms, cupboards or garages to limit guest access to personal storage
- Avoid leaving keys in outdoor lockboxes where possible
- Use digital locks with access logging features
- Test smart door and window sensors for proper alerts
- Review smart lock battery levels and backup access methods
Network & WiFi Security
- Ensure the Wi-Fi router has a separate guest network and the admin password is changed
- Confirm property Wi-Fi does not use default SSID or credentials
- Secure the modem and smart hubs in a cabinet or tamper-proof box
- Label and hide or secure all networking equipment
- Lock or cover external power points to prevent tampering with CCTV or smart gear
- Test network speed and connectivity in all guest areas
- Configure firewall settings to protect internal devices
Smart Device Management
- Perform a "digital guest" walkthrough: test smart lights, thermostats and shared devices
- Factory-reset shared tablets, TVs or smart assistants and clear user data between stays
- Turn off any smart devices you don't want guests to control
- Do not share personal login credentials for streaming or smart systems
- Keep smart home apps updated and review permissions
- Ensure smart TVs and streaming devices have guest mode enabled
Privacy & Data Protection
- Run a privacy sweep before each stay (disclose cameras, unplug hidden devices)
- Review CCTV camera placement and ensure guest privacy compliance
- Secure guest data collection and storage protocols
- Test surveillance system access controls and password security
- Make guests accept a digital security notice in the house manual